Posts tagged: hobbyking

Broken charger

By , May 23, 2011 8:00 am

I once bought this neat charger from Hobbyking. It can charge four 6S battery at the same time! It was working fine until one day, one of the LCD stop working. I then took a picture.

TQ4 hobbyking charger

I then send it back to Hobbyking to get a new one. Took a while until I had to send them a email go get feedback on this return. They explain that they tried it and it was working. Here is is 1 out of 3 pictures they took.

tq4 hobbyking charger

Ok fair. I have proof it does not works and they have proof it works. What happen next?

This mean that the charger has some intermittent problem. I tried to explain that to hobbyking customer service and they told me that I need to pay $23.59  for shipping to get it back or they can send it with my next order. I said no, your product is defective, send me a new one!

But check this out, I when in the reviews of the items and found this:

Thought I found the perfect charger.. Worked great for 2 days charging 4x 7 cell nimh packs at 5.3 amps each! Fan was quiet, temps were good, then port#1 failed for no apparant reason. Waiting on HK’s response. Hoping I can return to US warehouse.

First, within a day of receiving one of these chargers, one of the LCD readouts went bad (Port 4). I have confirmed that the problem is with the LCD unit and it needs to be replaced. Contacted HK to see if hey could send me a LCD module but they said no I would have to return the unit. By the time I get done with shipping both ways, this unit is no longer a good deal.

I also had problems with output 4. If I started charging the display shows error messages, unknown characters or nothing, and it stops immediately charging.

This charger works. It’s not the best balancer, but it works. I did have a temporary glitch with the 4th port display, which seems to have sorted itself out somehow.

I have had this charger for several months. It worked perfectly for quite a while, now charger port 4 does not function correctly.

You can clearly see that there is a problem. That problem is intermittent. I did mention those review but they said nothing back in return.

Who is going to win?

I just send one last email explaining all that in a very simple way… Let’s wait and see!

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